Return, Replacement & Refund Policy

You may request a return, replacement, or refund if:

• The product is received damaged.
• There is a manufacturing defect in the product supplied.
• The product was misrepresented on the website.
• The wrong product was shipped due to our error.

Issues must be reported within 3 days of receiving the product.

1. Email official.mamark@gmail.com with your order number and the reason.
2. Attach clear images and video evidence — preferably from unboxing.
3. Submit within 3 days of receipt; the return window is typically 1 week.
4. Keep the original packaging intact for the return shipment.

• Full refunds are processed within 15 working days after the returned goods are received in new condition with original packaging.
• Funds are transferred to your original payment account.
• Non-qualifying items may receive store credit instead.

• Returned items must be unused and in their original packaging.
• “Final” and “Clearance Sale” items are non-returnable.
• Custom or commissioned items cannot be returned.
• This policy may be modified at management's discretion.
• Due to logistic reasons, the return/replacement policy is applicable for India only.

Questions? Email official.mamark@gmail.com or call +91 98737 94849.